End-to-end ground handling for scheduled, charter, ACMI & seasonal operations in Costa Rica & Central America, aligned with IATA/ICAO standards and local regulations.
Scalable teams, standardized SOPs and real-time coordination for punctual, safe and cost-efficient operations.
Check-in, gates, boarding/arrival, special assistance (PRM/UM), baggage services & irregular ops care.
Loading/unloading, ULD control, GPU/ASU, push-back & towing, potable water, lavatory and cleaning.
Slots, load sheets, weight & balance, NOTAMs, flight plans, crew briefings and ATC coordination.
Bulk fueling coordination, quality checks, catering at scale, special meals and tight-turn deliveries.
Transport, hotels, permits/visas, crew centers, uniforms/storage and station set-up for new routes.
SMS, ISAGO-aligned procedures, audits, GSE maintenance control and continuous training programs.
Define schedule, aircraft types, services, KPIs and compliance requirements.
Station set-up, GSE allocation, staff training and safety induction.
Turnaround control, W&B, gate/ramp sync, live KPI tracking and comms.
Daily OTP review, incident learning, quarterly audits and cost optimizations.